Parking tickets, written and paid without the paperwork.
CitationLogic is an electronic parking citation system for police departments and municipalities. Officers issue tickets in the field, registered owners are looked up automatically, and the public pays online. Your data is protected to the standard your agency is audited against.
Everything a parking ticket touches, in one system.
From the officer at the curb to the clerk closing out the day, CitationLogic replaces the ticket book, the data entry, and the stack of mailed checks.
Issue tickets in seconds
Officers enter the plate, pick the violation, and issue. Violation codes and fines come from your local ordinance, so nobody has to look them up.
- Your agency's violation list and fine schedule built in
- Required fields checked before the ticket is issued
- Runs in the browser on the patrol computer, with nothing to install
Online fine payments
Drivers pay by card or Cash App Pay from their phone. Payments are processed by Stripe and post to the ticket automatically.
- Card numbers never touch agency or CitationLogic systems
- A flat convenience fee paid by the driver, not the agency
- Fewer checks to open, log, and deposit
Registered owner lookup
Owner information comes back from New York State DMV records with the plate, ready for notices on unpaid tickets.
Search and history
Find any ticket by plate, ticket number, date, or officer, and see whether it has been paid.
Clerk reports
Payments received, outstanding balances, and tickets by officer or location, ready for the board or the auditor.
Built for the audit, not just the demo.
Owner lookups use DMV data that has to be protected. CitationLogic is built around the FBI CJIS Security Policy, and each agency's records are walled off from every other agency's.
- EncryptionA separate encryption key for every agencyRecords are encrypted at rest with your agency's own key, and in transit over FIPS-compliant connections.
- Sign-inIndividual logins with multi-factor authenticationNo shared accounts. Each user has their own login, and access can be removed the same day.
- AuditA record of who looked at what, and whenEvery lookup and change is logged per user, so your agency has what it needs for its CJIS audit.
- HostingAmazon Web Services, U.S. data centersOfficer data goes straight to the secure back end, never through the public website. There are no servers for your agency to buy, patch, or back up.
From first call to first ticket.
Most departments don't have IT staff to spare. We handle the setup and stay available after go-live.
Walkthrough
A demo using your agency's own violations and fine schedule.
Agency setup
Your agency account, encryption key, user logins, ordinance list, and payment settings.
Officer training
A short session at roll call. Writing a ticket takes a few taps.
Go live
Direct support from the person who built the software.
See it with your own fine schedule.
Tell us about your agency and we'll set up a demo. Chiefs, parking enforcement supervisors, and village and city clerks are all welcome.
